Delivery Policy:

“When can I expect my orders to arrive?

  • To estimate the delivery time for your order, please refer to the following timeframe. All items in our store are made-to-order, requiring a production and packing processing time of at least 2-3 business days per item. The shipping time will vary as follows:
  • For Free Shipping, the expected delivery window is between 7 to 10 business days from the date of shipment.

Shipping Duration:

  • Customers acknowledge and agree that the indicated delivery timeframe of 7-10 business days is an estimate (applicable only for the Fast shipping option), and in certain circumstances, deliveries may exceed or be shorter than the stated timeframe.
  • Please note that shipping to overseas states such as PR (Puerto Rico), HI (Hawaii), and AK (Alaska) will require 30-60 business days. Therefore, the Fast shipping option should not be selected or paid for these states.
  • A tracking link for all shipments is provided. Please utilize this link to monitor the status of your delivery.

Important Points:

The aforementioned timeframe applies only to orders shipped within the United States using the Standard shipping method (with “days” referring to “business days”). While the majority of our orders are processed and shipped within the provided timeframe, it should be noted that these timeframes are approximate and may vary in individual cases. Certain items/orders may necessitate a longer processing and/or delivery duration. Delivery may experience slight delays due to unforeseen challenges with our suppliers and delivery partners. We apologize for any inconvenience caused. Holiday Shipping: During specific US and International Holidays, especially during peak seasons, orders may experience extended processing times. We apologize for any inconvenience and appreciate your understanding. FAQ:

Can orders be shipped to multiple addresses?

  • We currently only offer shipping to a single destination per order. If you require delivery to multiple locations, please place separate orders with distinct addresses.

How can I check/track the status of my order?

  • Upon shipment, a Tracking Number will be provided to you via email.
  • You can monitor the status of your order at
  • For any inquiries regarding your orders, please contact Customer Service at [email protected]

What should I do if I haven’t received my package?

  • Often, packages may be awaiting collection at the local post office or there may have been a missed delivery attempt.
  • For orders within the United States, if a package remains undelivered after 15 days from the order date with available tracking data, you may request a refund or arrange for the order to be re-sent. If it has been less than 15 days and tracking data is available, please allow for additional delivery time.

If your item has not arrived within the specified timeframe, please contact Customer Service at: [email protected], and we will endeavor to assist you promptly.

Shipping Rates:

We offer free shipping for all orders.

Please Note:

Refunds are not processed in the following cases:

  • Your order fails to arrive due to circumstances beyond your control (e.g., providing an incorrect shipping address, absence during delivery, failure to retrieve packages as instructed).
  • Your order fails to arrive due to exceptional circumstances beyond the control of Our Store (e.g., customs clearance issues, delays caused by natural disasters, tracking status indicating delivery but package being lost after being placed in your mailbox).”