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Refund and Returns Policy
At Teesmartfashion, customer satisfaction is our top priority. We stand by the quality of our products and strive to ensure that you have a seamless shopping experience. If you are not completely satisfied with your purchase, we are here to help!
Return Policy
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We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
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To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, and in its original packaging.
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To initiate a return, please contact our customer support team with your order details.
Refunds
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Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
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If approved, a refund will be processed to your original payment method within 5-10 business days.
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Shipping costs are non-refundable unless the return is due to a defect or an error on our part.
Exchanges
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If you received a defective or incorrect item, we will gladly exchange it at no additional cost.
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Please contact us as soon as possible with photos of the issue to arrange an exchange.
Exceptions & Non-Returnable Items
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Customized or personalized items cannot be returned unless they are defective or damaged.
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Clearance or final sale items are not eligible for returns.
Shipping for Returns
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Customers are responsible for return shipping costs unless the return is due to an error on our part.
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We recommend using a trackable shipping method to ensure your return is received.
Contact Us If you have any questions about our Refund and Returns Policy, feel free to contact our customer service team. We are always here to help and ensure you have the best shopping experience at Teesmartfashion!
Fast Dispatch – All orders ship within 1-2 business days
Worldwide Delivery – Estimated arrival within 10-20 days
Your satisfaction is our priority. Shop with confidence knowing we back our products with a 30-day risk-free guarantee!