Our refund policy ensures your satisfaction with a 30-day return window from the date of item receipt.

To qualify for a return, your item must remain in its original condition, unworn or unused, with tags intact, and in its original packaging. Additionally, please retain your receipt or proof of purchase.

To initiate a return, please reach out to us at [email protected]. Upon acceptance of your return request, we will furnish you with a return shipping label and detailed instructions on where and how to dispatch your package. Kindly note, items returned without prior authorization will not be accepted.

For any inquiries or assistance regarding returns, feel free to contact us at [email protected].

Damaged or Incorrect Items: Upon receipt of your order, please inspect it promptly. Should you encounter any defects, damages, or receive an incorrect item, notify us immediately. This enables us to promptly address and rectify the situation.

Exceptions and Non-Returnable Items: Certain items are ineligible for returns, including perishable goods (e.g., food, flowers, plants), custom-made products (e.g., special orders, personalized items), and personal care items (e.g., beauty products). Additionally, returns are not accepted for hazardous materials, flammable liquids, or gases. Should you have inquiries or doubts regarding the return eligibility of a specific item, do not hesitate to contact us.

Please note, sale items and gift cards are not eligible for returns.

Exchanges: For expedited service in acquiring your desired item, we recommend initiating a return for the item in question. Once the return is approved, you may proceed to make a separate purchase for the replacement item.

Refunds: Following the receipt and inspection of your return, we will notify you of the approval status for your refund. Upon approval, the refund will be processed automatically to your original payment method. Please bear in mind that it may take some time for your financial institution to complete the refund transaction.

Should you have any further questions or require assistance, please don’t hesitate to contact us:

Phone: +1 414-285-7162

Email: [email protected]

Address: 4599 Kenny Ln, Waco, TX 76710, United States